Dear Clark County Resident:

In an effort to provide the most professional service that our organization can offer, I am asking for your assistance.  We strive to be the finest law enforcement agency in our area.  The Sheriff’s mission is to promote, preserve and provide as much safety among all persons within our agency’s jurisdiction as possible.  This survey will provide me with an opportunity to build strong positive ties between my personnel and you, our community.  Please take a few minutes to answer our questions and drop the survey sheet in the mail (postage is prepaid).  Annual results will be tabulated and utilized to establish training and service criteria.

 

1.        What was the nature of your contact with the Clark County Sheriff’s Office?

 

____  Reported a problem or concern           ____ Victim of crime              ____ Witness of crime           

____  Visitor at the jail                                  ____  Issued a citation            ____  Involved in a traffic crash

____  Assisted motorist                                ____  Community Meeting    ____  Crime Watch

          ____  DARE

                       

2.        Please check the Clark County Sheriff’s Office employee(s) with whom you had contact.

 

____  Road Supervisor                                  ____  Jail Supervisor            ____  Office Staff                                           

____  Road Deputy                                      ____  Jail Deputy                 ____  Dispatcher

____  Detective                                             ____  Nurse                          ____  Any other employees

 

3.        How would you rate my employee in the following categories?

 

                                                      Excellent          Good          Fair          Poor                                                                       

a.        Competence                      ____               ____          ____          ____                                              

b.        Appearance                       ____               ____          ____          ____

c.        Helpfulness                       ____               ____          ____          ____  

d.        Putting you at ease           ____               ____          ____          ____                   

 

4.        If you called 911 for assistance, or called the non-emergency line, please answer the questions rating the service you received.   Please circle the following.

       

         a.  How would you describe my employee’s attitude and behavior toward you on the telephone?

               Excellent         Good            Fair               Poor 

         b.  How would you describe my employee’s helpfulness and attempts to solve your problem?                                                    

                Excellent         Good            Fair               Poor

           c.  How would you describe my employee’s professional courtesy?                                      

                Excellent         Good            Fair               Poor 

 

  5.     What is your opinion of the service given to our community by the Clark County Sheriff’s Office?                                            

                Excellent         Good            Fair               Poor

 

Please feel free to write any additional comments, or information that you would like me to review, on the back of this form.  You may also E-Mail me with any concerns or comments at chief@clarkcountyohio.gov.  I do respond to all E-Mails personally, as time permits within my schedule.   Please contact Me; Yes ______ No______

Name/Address/Phone:___________________________________________________________________

(Optional)                    ____________________________________________________________________                                                                                   

                                                                                                                                    

I sincerely appreciate you taking time out of your busy day to fill out this questionnaire.

 

Sincerely,

 

Gene A. Kelly

Clark County Sheriff